FAQ

General

Foundational questions about sound money, precious metals, and who we are.

Why should I own precious metals?

Why Zang International?

What is The Zang International Strategy?

Gold does not pay me dividends or interest, why should I own it?

How will I be able to spend my precious metals if I need to?

What is the difference between face value and intrinsic value?

Why does the American Gold Eagle have a face value of $50 USD?

Do you offer a military discount?

Get In Touch

How to reach our team, book a consultation, or visit in person.

Do I need an appointment?

Can I schedule an in-office appointment?

Can I visit Lynette’s Urban farm?

Can I visit Lynette’s Bug Out House?

Can I make a purchase in the office?

How do I cancel or reschedule my appointment?

Ordering

What to know about placing, confirming, and managing your order.

Do you have a minimum purchase requirement?

Do you have a maximum purchase limit?

Will I receive an order confirmation?

When I place the order, is the price of the metals locked in or will the price change?

Can I change my order once it is confirmed?

Can I purchase precious metals inside my IRA?

Do you report my purchase to the Government?

Payments

Accepted payment options, timing, and confirmations.

What are your options for payment?

Is there a holding period on forms of payment before an order is released for shipping?

Will the price of the metals in my order change while you are waiting for my payment to arrive?

How will I know if my payment has been received?

Shipping

How orders are delivered, insured, and tracked.

How will my order be shipped?

What will be the cost of shipping?

Can you ship to a Post Office Box?

Can you ship internationally?

Referral Program

How our referral program works and how to participate.

Do you have a referral Program?

Storage

Information about storage considerations and available options.

Can you store my coins for me?

Cancellations & Returns

Policies related to cancellations, returns, and order changes.

Can I cancel my order?

What is a market loss policy?

Can I make a return?

Is my personal information secure?